Frequently Asked Questions
Here you will find answers to frequently asked questions about our trucks, trailers, vans, small commercial vehicles, other vehicles and our services. We try to give an answer on all the questions that you may have. The questions are organized by category. If the answer to your question is not listed or you can not find the information you need, please just contact the salesman you see on the right site of this page.
We are happy to help!
- Can I pay with a letter of credit (L/C)?
- Do you accept cheques?
- Can I reserve a vehicle?
- How can I pay?
- Must I pay the full amount in one payment when i buy a vehicle?
Selling to Kleyn
- What payment terms apply when your company purchases vehicles?
- Can I sell a large number of vehicles to you in one transaction?
- How can I sell my commercial vehicle(s) to you?
- Is Financial Lease also available for me?
- What is Financial Lease?
- Can I make early repayments on my Financial Lease?
- What is useful to know about Financial Lease?
- Do I have tax benefits with Financial Lease?
- Are your prices inclusive or exclusive of VAT (BTW)?
- Do I have to pay VAT (BTW) when I buy a vehicle from you?
- How does the VAT (BTW) deposit work for customers outside the EU?
Documents and warranty
Garage & technical service
- Can I visit you (without making an appointment) in order to view a vehicle?
- Can I take the vehicle out for a test drive?
- Do you give a guarantee?
- How can I be certain that the quality of a vehicle is as good as you promise?
Transport and logistics
Pickup and delivery
- What are the shipping costs?
- Can you arrange shipping?
- How can I obtain the required shipping and export documents?
- How can I ship multiple vehicles as efficiently as possible?